Procure-to-Pay (P2P) Review
The client.
A FORTUNE® 500 financial services company.
The business issue.
This company utilized the Ariba Enterprise Spend Management platform (v7.1) and
was interested in assessing the effectiveness of its procure-to-pay (P2P) processes.
In addition, it was in the process of re-organizing its procurement organization
and was looking to leverage best practices both within and outside the financial
services industry.
The solution.
Over a 3-week period, Claro Group professionals met with the key area leads to develop
an understanding of the company's current state, including:
- Current P2P process and the technology tools (Ariba, Oracle, and Markview) and purchase-order
approval and invoice reconciliation processes.
- Organization structure, roles and responsibilities.
- Category management and supplier relationship management approaches and coverage.
- Spend analysis and sourcing strategies and tools.
- Planned organizational and P2P process changes (Ariba & Markview upgrades).
Tapping its experience with the best practices of other organizations, the project
team provided an assessment of the company's current state and identified opportunities
for improvement, including:
- A streamlined invoice receiving and reconciliation process that leveraged the Ariba
Supplier Network and other Ariba functionality.
- A revised organization structure that would enable the existing procurement team
to increase its category and supplier management activities.
- An approach and timeline for upgrading the Ariba platform, including improving the
existing interface between Ariba and Oracle, as well as eliminating the need for
the Markview application by better leveraging the Ariba Supplier Network.
The results.
This approach enabled the company to develop an internal business case for upgrading
the Ariba platform and redesigning its P2P process. The proposed organizational
structure enabled the company's procurement team to undertake more strategic (versus
transactional) activities.
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