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First-party Insurance Claims Solutions
To achieve maximum value from property and business interruption insurance programs,
every facet of the claims process - from strategy to record keeping - requires careful
consideration.
The Claro Group's highly credentialed consultants work with clients and their insurers
to resolve a variety of complex claims. Tapping extensive experience that ranges
from negotiating claims to resolving matters with the world's largest insurance
carriers, we have helped many Fortune® 500 companies prepare, present and settle
some of their largest business interruption property damage and extra expense insurance
claims.
Our support can include:
- Reviewing insurance policies for coverage and limits.
- Preparing loss estimates to obtain advance payments and setting appropriate reserves.
- Preparing detailed proofs of loss and accompanying claim presentations. Developing
an overall strategic approach to the claim.
- Analyzing detailed operational and accounting records and developing financial models
to assess the business interruption claim.
- Preparing insurance claims that are well documented and objective, with the goal
of presenting the claim in a fair and reasonable manner to be used in the settlement.
- Providing strategic guidance in negotiations which helps expedite resolution time.
- When necessary, producing experienced testifiers who can provide objective, independent
analysis of losses and testify at arbitration or trial.
Breadth and depth of service.
The Claro Group has worked with clients in a wide variety of property damage and
business interruption loss situations:
- Energy/Process industry losses, including refineries, petrochemical facilities,
co-generation facilities, upstream oil production, and tar sands facilities
- Metals and mining industry losses
- Food industry losses
- Financial services losses (e.g., September 11th losses to trading operations)
- Automotive industry losses, including assembly plant explosions
- Airplane accidents
- Waste industry losses
- Hospitality industry losses
We understand that every organization confronting loss issues has a different set
of resources, circumstances and needs. With deep experience across the entire claims
process and a full range of capabilities, we can tailor our approach to fit your
specific needs and objectives.
Please contact us for more information about The Claro Group's first-party claims
solutions.
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“With The Claro Group, I received comprehensive claim development and settlement
support. Typically, I receive counsel piecemeal, some from lawyers, some from adjusters
and/or accountants and some from brokers. For high stakes claims, I need comprehensive,
senior-level advice."
- David Hastings, Director of Insurance, Shell Canada Limited
"We use The Claro Group for assistance with many of our 1st party and 3rd party
claims activities. They have become an integral part of our claim team and provide
valuable support throughout the entire claims process. Claro has not only demonstrated
the ability to develop strategies and utilize negotiation skills which optimize
recoveries, but also focus on the detailed claim buildup required by insurance companies.
Claro has proven to be highly effective communicators that deliver clear input on
complex claims."
- Don E. Spurlock, Director, Risk Management, Monsanto
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