Claro has broadened its Disputes and Investigations practice with the strategic addition of healthcare experts Melissa Scott (Managing Director), Jeannie O’Connell (Director) and Nicole King (Director).  Under Ms. Scott’s leadership, the group will leverage their expertise for provider-based organizations, payers and law firms in such areas as healthcare operations, forensic analytics, litigation support, provider / payer reimbursement disputes, internal audit, regulatory compliance, et al.

Melissa has nearly 25 years’ experience as a seasoned healthcare executive, with specialties in operations, revenue cycle optimization, internal audit and enterprise risk management.  Before joining Claro, Melissa led the Healthcare Industry group at B. Riley; and prior to that, was a Director at Change Healthcare’s Advisory Services Division. 

Jeannie O’Donnell has nearly twenty years of experience in healthcare consulting, specializing in healthcare operations, forensic accounting, forensic analytics, litigation support, et al. Also an alumna of B. Riley, she was an Associate Director in the Healthcare Industry Group.  Previously, she was a Consulting Manager for Change Healthcare. 

Nicole King also joins Claro from B. Riley, where she was an Associate Director.  Before joining B. Riley, she was a Consultant for Change Healthcare managing commercial risk adjustment audits, with prior experience serving as Revenue Integrity Director for a large health system in the Northwest. 

Please join us in welcoming Melissa, Jeannie and Nicole to Claro!

Read full Press Release here.