Diana Kantner is a Managing Director with The Claro Group’s Disputes, Claims and Investigations practice in the Chicago office. She has over 20 years of professional experience and specializes in providing solutions to clients facing complex insurance claims and disputed matters. Her clients include leading law firms as well as companies in the pharmaceutical, healthcare, chemical, oil and gas, manufacturing, metals and mining, construction and agricultural industries.

Diana has considerable experience in the development and preparation of first-party property damage and business interruption claims. She has also led teams in resolving complicated insurance claims related to product liabilities, toxic torts and human health exposures. She has extensive knowledge in data analysis, damage quantification, insurance policy analysis, allocation modeling, and the development of negotiating strategy. She has prepared and presented insurance claims to the London Market, Bermuda Market and various domestic carriers that have successfully resulted in millions of dollars in recoveries. Diana has substantial knowledge in assisting clients in complex financial disputes including investigations of facts and developing and quantifying damages. She has experience in disputed matters involving litigation, mediation and international arbitration.

Prior to joining The Claro Group, Diana was the Director of Financial Management for Northwestern University’s Feinberg School of Medicine. In that capacity, she managed the medical school’s $400 million dollar annual budget, oversaw the school’s financial plan, and developed and updated forecasting models for the school’s capital and strategic initiatives including debt analysis for new capital projects. Prior to that, Diana worked at Arthur Andersen for over seven years in a variety of roles in their Financial Advisory Services practice. She has provided litigation support on intellectual property disputes, insurance, environmental, fraud, breach of contract, and antitrust matters.

Experience +

Dispute Between Hospital Health System and Vendor

Assisted a multi-hospital health system in a contract dispute with one of its billing and collection vendors. The health system entered into a specific Billing Services Agreement with the vendor. The health system asserted the vendor did not adhere to the Agreement and, therefore, the health system experienced an increase in bad debt write-offs attributable to the vendor not filing claims on a timely manner. Provided an assessment of the health system’s methodology and process for identifying the account write-offs that were attributable to the vendor’s failure to comply with the Agreement. Analyzed and quantified the resulting damages.

Professional Liability Dispute in Joint Venture Construction Project

Assisted a multinational company with a professional liability dispute arising from its work on a joint venture construction project in the Middle East. The project incurred over $100 million in change orders. The client rectified multiple deficiencies on the project which resulted in delays and additional cost overruns. Analyzed financial information, time sheets, project logs, and other records to document project tasks, activities and costs to quantify damages related to the rework of the identified deficiencies.

Business Interruption Loss for a Large Pharmaceutical Company

Assisted a large pharmaceutical company with its business interruption loss stemming from a power outage. Provided the forensic accounting to quantify and support the loss of earnings/business interruption components of the claim. Worked cooperatively with the insurer representatives to provide the analyses, documentation and information required to efficiently reach a settlement.

Property Damage and Business Interruption Loss for Mining Company

Assisted a mining company with two separate property damage and business interruption losses stemming from two different “floor bounces” (which is the equivalent to a small earthquake) at one of its mines. Analyzed prior and current financial statements, prior and current production and sales plans, sales contracts, force majeure letters and sales invoices. Reviewed mining equipment quotes, invoices for temporary and permanent equipment repairs, internal materials related to the repairs and engineering analyses. Prepared preliminary and interim loss estimates to expedite advance payments and help set appropriate claim reserves.

International Arbitration

Assisted a large company in two separate international arbitrations against several insurance carriers related to coverage for the company’s product liability claims. Analyzed claims data, numerous invoices, payment information and financial data to calculate the damages owed by the insurance carriers. Reviewed policy information and developed allocation scenarios with the company’s outside counsel. Helped prepare multiple fact witness and expert reports. Analyzed and refuted reports from the insurance carriers.

Litigation Involving Asbestos Exposures

Assisted a large manufacturing company in litigation to recover funds from its insurance carrier related to the company’s asbestos exposures. Led a team to support the expert consultant for the company. Helped prepare the direct and rebuttal reports to quantify the financial obligation of the insurance carrier and the impact for premature exhaustion of limits to the other carriers in the coverage program. Quantified historical spending, reviewed policies, and developed complex allocation models to evaluate alternative insurance coverage theories.

Divestiture of a Captive Insurance Company

Assisted a multinational corporation in the divestiture of their Bermuda captive insurance company. Performed the due diligence, such as creating and documenting the captive’s historical operations, reviewing the captive’s assets and liabilities, and analyzing different economic scenarios to determine the best option for the captive. Evaluated offers from multiple buyers and helped coordinate the buyer, captive owner, and Bermuda regulatory authorities to facilitate the change of control.

Education +

B.S., Finance, University of Illinois at Urbana/Champaign, 1995

Memberships +

American Bar Association, Associate Member

Association of Professional Insurance Women (APIW), Member

Practices +