Claims:

Current Market Insurance Claims

Contact Information

For more information, please contact:

John Cadarette

Brian Twellman

Ron Van Epps

To achieve maximum value from property and business interruption programs or various types of liability coverage, every facet of the post-event claims process, from strategy to record keeping, requires careful consideration.

The Claro Group’s consultants work with policyholders, brokers and outside counsel, as needed, to prepare, present, defend and help resolve complex event-driven claims, whether damage or loss of income claims under first party property policies, or third party liabilities under a variety of liability policies. The Claro Group has extensive experience with almost every type of claim. We have a multi-disciplinary team of very experienced professionals including CPAs, MBAs, JDs, engineers and a former risk manager.  We work closely with our clients to develop the most efficient strategy to resolve complex insurance claims.  Over the years we have assisted a broad range of clients – from Fortune® 500 companies to small businesses – prepare, present and resolve some of the largest current market event-driven claims, both domestically and internationally.   Our objective with every claim is to ensure it is fair, supported and credible to make sure our clients receive the maximum recovery to which they are entitled.

Our services include:  

  • Preparing loss estimates to obtain advance payments and help set appropriate reserves
  • Preparing detailed proofs of loss and accompanying claim presentations
  • Gathering and organizing invoices and other claim support for submission
  • Providing a secure website for posting invoices and other claim-related documents to assist in adjustment process on larger claims
  • Assisting with the development of an overall strategic approach to the claim
  • Providing input on establishing accounting codes and structure to capture claim-related costs
  • Assisting with development and support for  “as was” estimates when property repairs will not be made with like kind and quality to pre-loss conditions
  • Analyzing detailed operational and accounting records and developing financial models to assess and present the business interruption claim
  • Interfacing directly with adjusters and accountants hired by Insurers to facilitate open dialog and respond to questions on a timely basis
  • Providing strategic guidance for and, if requested, participating in confidential settlement negotiations
  • When necessary, Claro professionals have provided objective, independent analysis and testimony in ADR or litigation

Breadth and Depth of Service

Our experience in major property damage and business interruption losses includes:

  • Utility industry and pipeline losses from catastrophic failures and major weather events
  • Energy industry losses, including refineries, petrochemical facilities, co-generation facilities, upstream oil production and tar sands facilities
  • Metals and mining industry losses
  • Food industry losses
  • Financial services losses
  • Automotive industry losses, including assembly plant explosions
  • Airplane accidents
  • Waste industry losses
  • Hospitality and Casino industry losses

We understand that every organization confronting a major event-driven loss has a unique profile.  With experience across the entire claims process and a full range of capabilities, we tailor our approach to fit your specific needs and objectives.  Whether it is an initial assessment or assistance with documenting the loss, or overall management of your claim, we have the resources and experience to help.

As a private company, we also have the flexibility to structure our fees in a variety of ways, depending on our clients’ needs and desires.

Events

  • Brian Twellman to speak at Oklahoma Summer Institute7/27/2018

    Brian Twellman will be speaking on Best Practices for Navigating Business Interruption Insurance Claims at the Healthcare Financial Management Association's - Oklahoma Summer Institute on Friday July, 27th.  The conference will take place July 25th - 27th at…

Contact Information

For more information, please contact:

John Cadarette

Brian Twellman

Ron Van Epps